bKash Ltd. Job Circular.
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Manager, Financial Products
Published on: 01 Dec, 2021
Application Deadline: 12 Dec 2021
Vacancy: N/A
Description
- Understanding of Financial Products domain (i.e. Cards, iBanking, Loan, etc.) Dispute resolution and settlement process.
- Daily tracking of incoming/outgoing dispute cases
- Register, investigate, and prepare dispute/settlement cases for final decision
- Assist to perform regular reconciliation and analysis of revenue streams for identifying the improvement areas
- Co-ordinate and assist to reconcile activity between network elements
- Partner with x-functional team to design, develop and implement best practices to minimize revenue leakage
- Develop key recovery metrics and resolution plan for customer complaints
- Perform ad-hoc reports as required
Educational Requirements
- Bachelor of Science (BSc) in IT, Bachelor of Business Administration (BBA) in Finance, Economics
Experience Requirements
- 6 to 8 year(s)
- The applicants should have experience in the following area(s):
SQL - The applicants should have experience in the following business area(s):
Banks, Investment/Merchant Banking
Additional Requirements
- Minimum 7+ years of work experience on dispute resolution in Bank or any other financial institute
- Sound knowledge on Card (VISA/AMEX/Master Card) domain
- Proven ability to handle processing functions independently
- Solid knowledge of fundamental accounting principles
- Strong project management and planning skills
- Ability to write advanced SQL and analyze large data sets
- Strong PC software application skills including spreadsheets, databases, word processing, and presentation software
- Analytical mind is able to process information logically delivering value-added analysis
- Excellent communication (both verbal and written) and interpersonal skills
- Independent self-starter and flexible team player
- Ability to work overtime as required including nights and weekends
Job Location
Dhaka
Salary
- Negotiable
Jobs Source: online
Apply Instruction
Company Information
bKash Ltd.
Note:
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