The British Council in job circular

October 4, 2022

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British Council Job Circular 2022 has published from its official website and bd jobs portal website. Their authority new vacancy notice. career opportunity. admit card download. exam result at https://jobsholders.com. Non-government bank jobs are very attractive jobs here for all unemployed people. British Council jobs convert to an image file.

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Post Name: Account Relationship Officer

Published on: 04 Oct, 2022

Application Deadline: 17 October 2022

Vacancy:

Description

The British Council builds connections, understanding and trust between people in the UK and other countries through arts and culture, education and the English language.

We work in two ways – directly with individuals to transform their lives, and with governments and partners to make a bigger difference for the longer term, creating benefit for millions of people all over the world. We help young people to gain the skills, confidence and connections they are looking for to realise their potential and to participate in strong and inclusive communities. We support them to learn English, to get a high-quality education and to gain internationally recognised qualifications. Our work in arts and culture stimulates creative expression and exchange and nurtures creative enterprise. We connect the best of the UK with the world and the best of the world with the UK.

These connections lead to an understanding of each other’s strengths and of the challenges and values that we share. This builds trust between people in the UK and other nations which endures even when official relations may be strained. We work on the ground in more than 100 countries. In 2019-20 we connected with 80 million people directly and with 791 million overall, including online and through our broadcasts and publications.

Pay Band: 4
Location: Dhaka, Bangladesh
Contract type: Permanent (locally appointed)
Closing date:17 October 2022

Role Purpose:

To develop and maintain relationships and enhance opportunities with key accounts to meet business related targets. These accounts could be with Schools, IELTS registration centres, government departments or universities, and with Awarding Bodies such as Cambridge Assessment, Pearson Edexcel, or the ACCA.

The role is to support B2B Customers and report issues and resolutions to the Account Relationship Manager or Head of Business Development to develop and retain the Account. The role is also required to proactively resolve issues, add value and ensure delivery of examination services

These accounts could be with Schools, IELTS Registration Centres (IRC), government departments or Universities, and with Awarding Bodies such as Cambridge Assessment, Pearson Edexcel, or the ACCA.

Main Accountabilities:

Market and customer intelligence

Ensures knowledge is up to date and forward thinking on all exams products
Provides input into market intelligence activities, innovation and business development
Tracks competition and updates line manager
Performs pre-agreed secondary market researched or gathers pre-agreed market intelligence

Account retention

Adds value to key accounts
Looks at opportunities for retain accounts and / or cross-sell other exams services
Flags and addresses performance issues in delivery and proactively seeks solutions
Builds and develops networks around existing clients

Customers/ Relationship and stakeholders

Supports continuous improvement in the Business Development function
Works with Account Relationships Manager to resolve and manage (internal or external) complaints and requirements for support
Builds relationships and uses influence to work with others to grow the business
Leads on delivery of Exams promotional events
Delivers product presentations to appropriate audiences within the B2B segmen
Prioritises own work activities, from long terms plans into day to day activities.

Business Pursuit

Support Business Development Manager in pursuing new lines of business, whether this is through existing or new clients
Persuade potential customers to give more business to British Council
Maintain and improve relationships with existing partners
Highlight issues with delivery of services and try to find solutions to this

Analysis and reporting

Is able to support senior managers decisions by providing timely, accurate, professionally produced data and information
Supports meetings to feedback client’s experience
Monitors dashboard on B2B service level – reports from Schools and IELTS registrations systems

Support for wider Exams Operation

Provides support for the wider Exams team when capacity is an issue at peak times
Activities could include Schools verifications and payments, management of Schools results and Statements of Entry to support Relationships Manager, managing contracts for IELTS registrations centres, and other to-be defined tasks
These will have a strong interface with Customer Services

Working with Children

In supporting the exams operation this role is likely to have occasional contact with children under-18
These are a small % of IELTS candidates and 95% of our schools candidates

Qualifications

Minimum / Essential: Graduate in any discipline.
Desirable – Master’s Degree

Role specific knowledge and experience

Essential

Experience building and maintaining stakeholder relationships
2 years’ experience in B2B customer service environment
Ability to work in a way that promotes the safety and wellbeing of children.

Desirable

Experience in B2B customer service environment
Education counselling and/or student migration experience
Some experience of working in an environment which includes Under 18s (e.g., they are some of the customers even if most are adults)

Role Specific Skills

Experience in working in competitive market and have negotiation skills to manage stakeholders for keeping current and bringing new business.

Benefits:

Attractive salary and benefits will be offered to the deserving candidate
An inclusive and engaging work environment encouraging cross-team collaboration and building connections with colleagues from different disciplines around the world
Flexible working opportunities to support employee aspirations, personal activities and pursuits
A learning environment with plenty of opportunities to develop skills and knowledge
Experience of working in an international organisation which fosters work-life balance and commitment to smart working

Additional Information:

Applicants should be Bangladeshi passport holder or legally entitled to work in Bangladesh
All necessary background checks as per the British Council Pre-Appointment Screening policy along with medical check-up will need to be completed successfully prior to signing the final employment contract

Jobs Source: online

Apply Instruction

Additional Information:

Only shortlisted applicants will be contacted and called for interview. We will only shortlist applications submitted on a British Council application form submitted electronically through our careers portal. Any hard copies of the application and incomplete application in the portal will not be accepted.

To apply, please click on the following link that will take you to the careers portal of British Council –

Apply here

A connected and trusted UK in a more connected and trusted world.

Equality Statement
The British Council is committed to a policy of equality and to valuing diversity and is keen to reflect the diversity of the societies in which we work at every level within the organisation. We welcome applications from all sections of the community. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to avoid unjustified discrimination, recognising discrimination as a barrier to equality of opportunity, inclusion and human rights. All staff worldwide are required to ensure their behaviour is consistent with our policies.
The British Council has Disability Confident Employer Status. We offer a guaranteed interview scheme for disabled applicants who meet the essential criteria for the role. Applicants are encouraged to highlight any specific requirements or adjustments needed to enable participation in the recruitment process.
The British Council is committed to safeguarding children, young people and adults who we work with.
We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.
Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.

Application Procedure for British Council

To apply for those circular applicants needs to collect application form and send it to their address after that, Applicants need to get the application form and have to fill up with all the requirements with the exam fee of of first post and others posts fee the payment will have to pay by the system they asked for within the deadline 2021. Otherwise it will be not applicable. Applicants need to send their from with 3 passport size photography and their educational certificates. After successfully applying the task they need to attend in the examination. And they have to select by the exam result. The conditions and details will be available the circular file.

British Council Job Circular 2022

To make career at the office of British Council applicants should apply for the job circular within the deadline they gave in their notice. The applicants requirements have given in the circular here. Read the job recruitment notice very carefully to apply for the job. To find every British Council job circular stay connected with our Facebook page and keep visiting our web page at https://jobsholders.com/. We always try to give you people all the 100% correct job news and notices. You guys can faith on us. Thank for being here.

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