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Post Name: Executive/Sr. Executive- Customer Relationship Management
Published on: 09 July 2021
Application Deadline: 18 Jul 2021
- Work as a key member of the Marketing team and manage the loyalty, consumer feedback, and customer services programs through inhouse and out-sourced agencies
- Develop dashboard customer analytics to ensure key metrics are top of mind and put in place corrective actions to address areas of concern.
- Ensure all loyalty campaigns are delivered on time, within budget and are a key driver in influencing customer behavior and increasing sales.
- Work with the MIS team to provide in-depth and regular analysis of the loyalty program and utilize such analysis to identify opportunities to enhance the effectiveness of the program.
- Analyze data from different platforms and identify ways to improve activities.
- Work as the SPOC for the programs and produce routine reports for different national, regional, and global forums
- Conduct regular reviews of competing loyalty and customer services programs and keep abreast of emerging trends in the industry.
- Liaise with other businesses to implement joint promotional opportunities to maximize the company’s visibility and appeal.
- Facilitate regular staff communications to keep them up to date on all program developments.
- Attend regional and global marketing meetings and present insights and results.
- Bachelor of Business Administration (BBA)
- At least 5 year(s)
- The applicants should have experience in the following area(s):
- Expertise in analytical tools, e.g.: MS Excel, Power BI, etc
- Sound people skills and the ability to establish and build on working relationships effectively.
- Good communication skills both oral and written at all levels.
- Demonstrated ability to apply creative ideas within a corporate environment.
Compensation & Other Benefits
- Medical allowance, Profit share, Provident fund, Gratuity
- Lunch Facilities: Partially Subsidize
- Salary Review: Yearly
- Festival Bonus: 2
Jobs Source: online
Bata Shoe Co. (Bangladesh) Ltd.
Address : Tongi, Gazipur
Web : www.batabd.com
How to apply on Bata Shoe Co. (Bangladesh) Ltd.
- Visit their apply site –
- Click Online Application Form (Apply Online).
- Select your Post, You want to apply and Click Next.
- Fill up the application form with correct information which already mention above this post.
- Input the Captcha Code and Click Next
- Upload your photo and Signature validating their website.
- Review full data and Check all the information if any mistake.
- Submit the Application.
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