Bata Shoe Co. (Bangladesh) Ltd Job Circular

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Post Name: Executive/Sr. Executive- Customer Relationship Management

Published on: 09 July 2021

Application Deadline: 18 Jul 2021

Vacancy: N/A


  • Work as a key member of the Marketing team and manage the loyalty, consumer feedback, and customer services programs through inhouse and out-sourced agencies
  • Develop dashboard customer analytics to ensure key metrics are top of mind and put in place corrective actions to address areas of concern.
  • Ensure all loyalty campaigns are delivered on time, within budget and are a key driver in influencing customer behavior and increasing sales.
  • Work with the MIS team to provide in-depth and regular analysis of the loyalty program and utilize such analysis to identify opportunities to enhance the effectiveness of the program.
  • Analyze data from different platforms and identify ways to improve activities.
  • Work as the SPOC for the programs and produce routine reports for different national, regional, and global forums
  • Conduct regular reviews of competing loyalty and customer services programs and keep abreast of emerging trends in the industry.
  • Liaise with other businesses to implement joint promotional opportunities to maximize the company’s visibility and appeal.
  • Facilitate regular staff communications to keep them up to date on all program developments.
  • Attend regional and global marketing meetings and present insights and results.

Educational Requirements

  • Bachelor of Business Administration (BBA)

Experience Requirements

  • At least 5 year(s)
  • The applicants should have experience in the following area(s):
    Data Analysis

Additional Requirements

  • Expertise in analytical tools, e.g.: MS Excel, Power BI, etc
  • Sound people skills and the ability to establish and build on working relationships effectively.
  • Good communication skills both oral and written at all levels.
  • Demonstrated ability to apply creative ideas within a corporate environment.

Job Location

Gazipur (Tongi)



Compensation & Other Benefits

  • Medical allowance, Profit share, Provident fund, Gratuity
  • Lunch Facilities: Partially Subsidize
  • Salary Review: Yearly
  • Festival Bonus: 2

Jobs Source: online

Apply Instruction

Apply Now

Company Information

Bata Shoe Co. (Bangladesh) Ltd.

Address : Tongi, Gazipur

Web :

How to apply on Bata Shoe Co. (Bangladesh) Ltd.

  1. Visit their apply site –
  2. Click Online Application Form (Apply Online).
  3. Select your Post, You want to apply and Click Next.
  4. Fill up the application form with correct information which already mention above this post.
  5. Input the Captcha Code and Click Next
  6. Upload your photo and Signature validating their website.
  7. Review full data and Check all the information if any mistake.
  8. Submit the Application.

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