Job Circular Dutch Bangla Bank Ltd

Recently Dutch Bangla Bank published a Job Circular. Bangladesh Citizen can be applied to this Job Circular. So if you built your career Dutch Bangla Bank can apply for this job. We will be given this Jobs all updated information here. Recently Dhaka, Chittagong, Mymensingh, Rangpur, Sylhet,Rajshahi, Khulna and Barishal  Devision All Department Job Circular publish.

You know Dutch Bangla Bank Circular published now. Those Who wants to join this requirement can be applied by this circular. We also will be published all information of this job. We also will be published Dutch Bangla Bank Job and more Got and non-govt job circular in Bangladesh.

Published on: 15 June, 2021

Application Deadline: 5 Jul 2021

Vacancy: N/A

Customer Service Executive (CSE)

Description

  • Answer calls and handles customer inquiries
  • Research required information using available resources and answer to customer queries
  • Manage and resolve customer complaints & requests
  • Provide customers with product and service information
  • Enter new customer information into the system, update existing customer information
  • Process requests, forms and customer appeals
  • Identify and escalate priority issues
  • Route calls to the appropriate resource
  • Follow up customer calls where necessary
  • Document all call information according to standard operating procedures
  • Complete after call works

Educational Requirements

  • Minimum 4 Years of Graduation/ Masters from a reputed university or equivalent degree with Two (02) 1st Division/Class and NO 3rd division/class in any public examination

Additional Requirements

  • Age 23 to 30 years
  • Both males and females are allowed to apply
  • Preference will be given those have experience.
  • Not over 30 years of age as of September 01, 2021.
  • Must have good interpersonal skills to understand customers concerns
  • Must be able to learn quickly to acquire the product & process knowledge related to service
  • Must also have good knowledge of computer operations and communications to use call center systems efficiently
  • Willing to work at the times required by call center management
  • Willing to work and on 24 X 7 roster basis, including weekends and public holidays.

Job Location

Dhaka

Salary

    Tk. 20000 (Monthly)

Compensation & Other Benefits

  • Provident fund, Insurance, Gratuity
  • Festival Bonus
  • Allowance

Apply Procedures

Hard Copy

If you are confident, please drop your CV. with photograph to the following address:
Multidrive Services Limited, 20/2 West Panthpath, North Dhanmondi, Opposite Square Hospital, Dhaka.

Company Information

Dutch Bangla Bank

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