Sakura Power Limited is a reputable and trusted Power Products Company name in Bangladesh. Since its inception, the company has been working on quality products. Its main goal was to achieve the reliance & trust of the people by providing the highest level of service. For this, we never compromise with quality. All Sakura brand products are imported from the renowned factory that has quality standards and they do a number of tests of their products before delivery to be able to guarantee their product perfect functioning. Apart from providing the proven power supply, we are also discreet about delivery, installation and after sales. Sakura is working with the power product. Our products have designed as power alternate items which bestow dynamic uninterrupted power during the emergency.
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Post Name: Customer Relationship Officer
Published on: 13 Oct, 2021
Application Deadline: 1 Nov 2021
- Need to handle incoming calls to the prospective customers pertaining to the Client’s business.
- Need to provide excellent customer service and gives precise information to the customer, ensuring customer satisfaction.
- Identify customer needs, clarify information and provide solutions.
- Perform every call actively to solve client’s problem and following up of the clients
- Must be knowledgeable about Facebook (Social media), email & web chat and timely response to the customer
- Obtain and examine all relevant information in order to assess the validity of complaints and to determine possible causes.
- Use Call Center systems and CRM to manage prospects.
- Report time to time to the team leader for complicated issues.
- Bachelor of Science (BSc) in Electrical Electronic Engineering
- O Level, A Level, Bachelor degree in any discipline
- Preferred Professional Certification: Call Center, Customer Service, IELTS
- Training/Trade Course: Call Center Training, Customer Service Training, English Language
- Skills Required: Call Center, Call Centre Supervision/ Management, Call centre training
- Skills Required: Customer Support through Phone
- At most 3 year(s)
- The applicants should have experience in the following area(s):
Customer Care, Customer Relationship Management (CRM), Customer Service, Customer Support through Phone, Face-to-Face Customer Support
- Freshers are also encouraged to apply.
- Age at most 30 years
- Both males and females are allowed to apply
- Call Center experience is preferred
- Fluency in English has to be good and clear Bengali will be added advantages
- Candidate must have computer literacy such as MS Office (especially Excel and Word) and Internet.
- Well behaved
- Good organizational and multi-tasking abilities.
Compensation & Other Benefits
- Provident fund
- Salary Review: Yearly
- Festival Bonus: 2
Jobs Source: online
Sakura Power Ltd.
Address : Kohinoor Tower (5th Floor), House#7, Road#7, Gulshan Avenue, Dhaka-1212.
Web : www.sakurapower.com
How to apply on Sakura Power Ltd.
- Visit their apply site –www.sakurapower.com
- Click Online Application Form (Apply Online).
- Select your Post, You want to apply and Click Next.
- Fill up the application form with correct information which already mention above this post.
- Input the Captcha Code and Click Next
- Upload your photo and Signature validating their website.
- Review full data and Check all the information if any mistake.
- Submit the Application.
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