TVS Auto Bangladesh Ltd. Job Circular
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Post Name: Deputy General Manager – Service
Published on: 04 Jan, 2022
Application Deadline: 10 Jan 2022
Vacancy: 01
Description
- Must have deep product knowledge of 2 wheeler
- Must understand functions and operation of parts in the vehicle
- Should be able to guide the team and achieve set targets
- Must have the experience to develop an effective dealer Service network
- Take part in regular service campaigns/activities
- Frequent visits to service centers around the country
- Plan and implement monthly/ yearly service plan as per set targets
- Ensuring application training/Product Training to all external and internal customers, Partners Providing inputs/insights /analysis to the field team enabling them to plan better/ set operational changes to achieve business objectives
- Execute of Planned training calendar on OJT’s (by the rollout engineers).
- Any other job assigned by the authority, to safeguard the interest of the organization.
- 1Plan for a monthly visit to the major service unit, supervise and conduct MIC meet periodically for business target achievement for the region. Interacts with parts in charge, hospitality manager, and body Shop In charge.
- Business expansion/ new outlets formation and study the area of business inflow. Adopting best service practices in Workshop in introducing Lean, 5S, ISO and safety, quality policies standards in all outlets
- Utilize job description, including performance criteria to communicate expectations, monitor and measure individual effectiveness• Improve CSI, BSI Scorecard, or any other customer satisfaction-related scores. Communicate customer satisfaction service standards to all service personnel.
- Monitor results of the CSI survey and implement process strategies to continually improve customer satisfaction ratings and establish and maintain a consumer relations policy that ensures complete customer satisfaction.
- Service promotional activities in service marketing in the initiation of service mela, campaign, AMC and service package, and discounts – addressing to MICs
- Provide a customer record and follow-up system, resolve customer complaints and build a loyal clientele for the dealership.
- Ensure technical ability is maintained at the highest level to improve the capability, interaction with OEM.
- Establish the facility requirement, manpower requirement, and imparting training to the people.
- Ensure profitability of the service department by attaining service department financial objectives and achieve service absorption.
- Monitor and take corrective actions based on the Workshop Monthly performance report.
- Manage departmental expenses effectively. Initiate housekeeping, safety, and security procedures that result in a safe and attractive work environment.
- Utilize a personnel management system that incorporates dealership policies on recruiting, hiring, orientation, staffing levels, and pay plans (including incentives and fringe benefits). Addressing MICs to control workshop process effectively.
- Maintain dealership equipment in effective and safe working conditions.
- Ensure proper functioning and utilization of ERP systems in billing standards
- Update MIS in time to reporting authority.
Educational Qualification:
- Diploma in Automobile
- Should have Diploma in Automobile Engineering from any reputed University/ Institute
Experience Requirements
- At least 15 year(s)
Additional Requirements
- Age 40 to 50 years
- Only males are allowed to apply
- At least 15 years (s) experience
- The applicants should have experience in the following area(s):
- Motorbike Company – technical service support for assembling, Production Management & Administration.
- Motorbike productivity
Job Location
Anywhere in Bangladesh
Salary
- Negotiable
Jobs Source: online
Apply Instruction
Send your CV to md.mahabub@tvsab.com.bd
Company Information
TVS Auto Bangladesh Ltd.
Address : 304, Tejgaon I/A (3rd Floor), Dhaka-1208
Web : www.tvsabl.com
Application Procedure for TVS Auto Bangladesh Ltd.
To apply for those circular applicants needs to collect application form and send it to their address after that, Applicants need to get the application form and have to fill up with all the requirements with the exam fee of of first post and others posts fee the payment will have to pay by the system they asked for within the deadline 2021. Otherwise it will be not applicable. Applicants need to send their from with 3 passport size photography and their educational certificates. After successfully applying the task they need to attend in the examination. And they have to select by the exam result. The conditions and details will be available the circular file.
TVS Auto Bangladesh Ltd. Job Circular 2022
To make career at the office of TVS Auto Bangladesh Ltd. applicants should apply for the job circular within the deadline they gave in their notice. The applicants requirements have given in the circular here. Read the job recruitment notice very carefully to apply for the job. To find every TVS Auto Bangladesh Ltd. job circular stay connected with our Facebook page and keep visiting our web page at jobsholders.com. We always try to give you people all the 100% correct job news and notices. You guys can faith on us. Thank for being here.
How to apply on TVS Auto Bangladesh Ltd.
- Visit their apply site –
- Click Online Application Form (Apply Online).
- Select your Post, You want to apply and Click Next.
- Fill up the application form with correct information which already mention above this post.
- Input the Captcha Code and Click Next
- Upload your photo and Signature validating their website.
- Review full data and Check all the information if any mistake.
- Submit the Application.
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