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Aarong published a Job Circular

Recently Aarong published a Job Circular. Bangladesh Citizen can be applied to this Job Circular. So if you built your career Aarong can apply for this job. We will be given this Jobs all updated information here. Recently Dhaka, Chittagong, Mymensingh, Rangpur, Sylhet,Rajshahi, Khulna and Barishal  Devision All Department Job Circular publish.

You know https://jobsholders.com/ published all jobs circular. As a result, Aarong Circular published now. Those Who wants to join this requirement can be applied by this circular. We also will be published all information of this job. We also will be published Aarong Job and more Got and non-govt job circular in Bangladesh.

Published on: 09 March, 2019

Application Deadline: Mar 21, 2019

Vacancy: 01

Sr. Officer, Customer Service, E-Commerce

Description

  • Obsessed with customer service and problem solving skills.
  • Effective handling of Inbound and outbound calls to customers.
  • Resolve customer queries and take appropriate measures.
  • Regular follow up with outbound logistics to ensure doorstep delivery and provide confirmation to customer.
  • Communicate with internal and external stakeholders to resolve any order or payment related issues.
  • Provide support to the customer through product knowledge as well as product search in the website.
  • Regular interaction with Marketing and CRM for current offers and promotions and maintain database of customers
  • Systematically working on customer feedback with the internal team.

Educational Qualification:

  • Graduate/ Post Graduate in Marketing & Operations or ina closely related subject from any reputed university.
  • 3rd division/class/CGPA below 2.0 in other academic examinations will not be considered.

Employment Status: Full-time

Additional Requirements

  • Age at most 32 years
  • Be professional, courteous, and know proper phone etiquette.
  • Sound knowledge of essential software like MS Word, MS Excel, MS PowerPoint.
  • Must have deep understanding of E-Commerce operation.
  • Should have good analytical and problem solving skills.
  • Excellent communication and interpersonal skills.

Experience:

  • 1 to 2 year(s)
  • The applicants should have experience in the following area(s):
    Customer Support through Phone, Call Centre Supervision/ Management, Call Centre Training
  • The applicants should have experience in the following business area(s):
    Call Center, E-commerce

Age: Age at most 32 years

Job Location: Dhaka

Salary: Negotiable

Other Benefits:

  • Provident fund, Insurance, Gratuity, Over time allowance
  • Festival Bonus: 2(Yearly)

Jobs Source: online

Apply Instruction

Send your CV to career.aarong@brac.net 

Company Information

Aarong

Address : Aarong Centre, 346, Tejgaon (I/A), Dhaka-1208

Web : www.aarong.com

Note:

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