Recently Radisson Blu Dhaka Water Garden published a Job Circular. Bangladesh Citizen can be applied to this Job Circular. So if you built your career Radisson Blu Dhaka Water Garden can apply for this job. We will be given this Jobs all updated information here. Recently Dhaka, Chittagong, Mymensingh, Rangpur, Sylhet,Rajshahi, Khulna and Barishal Devision All Department Job Circular publish.
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Published on: Sep 11, 2018
Application Deadline: Sep 20, 2018
Front Office Shift In Charge
- Greets guest and processes hotel registration
- Keeps current knowledge and promotes hotel accommodations, services and area attractions
- Responds to customer inquiries for information
- Arranges for services requested by the guest by working with other departments as appropriate
- Stays current with developments in the hotel by reviewing and updating the communication log
- Offers guests updated rooms and promotes hotel amenities, food & beverage outlets and services
- Makes reservations in accordance with hotel’s yield management practices
- Processes customer credit at check-in in accordance with hotel policy
- Identifies and records special billing instructions and notifies Accounting
- Obtains appropriate approvals and signatures
- Follows hotel policy on cash banks.
- Check on room availability and house status.
- Verifies sell-out and near sell-out nights with reservations.
- Communicates with housekeeping to ensure room availability and changes in house status; works to ensure that the room assignments are made to provide the customer with the best possible experience.
- Ensures smooth transition through shift changes and relays all pertinent information to relieving supervisor.
- Maintains a favorable working relationship with all other hotel employees to foster and promote a co-operative and harmonious working environment
- Keeps Manager promptly and fully informed of all problems or unusual matters of significance
- At all times projects a favorable image of the Hotel to the public
- Achieving Rev Par Goals.
- Customer Satisfaction and Loyalty Goals (Medallia Score, Comment Cards, Annual Quality Review).
- Collaborate with the team to achieve Departmental KPIs
- Gives personal attention, takes personal responsibility and uses teamwork when providing guest service
- Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems
- Provides Yes I Can! genuine hospitality and teamwork on an ongoing basis
- Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction
- Performs other duties required to provide the service brand behavior and genuine hospitality
- Bachelor degree in any discipline
- Diploma in Hospitality Management would be an added advantage
Employment Status: Full-time
- 2 to 3 year(s)
- The applicants should have experience in the following area(s):
- The applicants should have experience in the following business area(s):
Gender: Both males and females are allowed to apply
- Age 25 to 30 years
- Both males and females are allowed to apply
- Strong computer systems skills including; reservations and reporting systems
- Strong Knowledge in Opera is preferable
- Excellent communication skills
- Able to collaborate effectively with other hotel employees and managers to ensure teamwork
- Strong Microsoft Office suite and reporting system skills
- Ability to work a flexible schedule
Age: Age 25 to 30 years
Job Location: Anywhere in Bangladesh
obs Source: online
If you are the right person and who is ready to create “Every Moments Matters”, you should send a cover letter along with an updated CV to the Assistant Director of Human Resources & Training by September 20, 2018. Only short listed candidate will be called for interview.
Radisson Blu Dhaka Water Garden
Address : Airport Road, Dhaka Cantonment, Dhaka
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