Dutch Bangla Bank published a Job Circular.

Recently Dutch Bangla Bank published a Job Circular. Bangladesh Citizen can be applied to this Job Circular. So if you built your career Dutch Bangla Bank can apply for this job. We will be given this Jobs all updated information here. Recently Dhaka, Chittagong, Mymensingh, Rangpur, Sylhet,Rajshahi, Khulna and Barishal  Devision All Department Job Circular publish.

You know Dutch Bangla Bank Circular published now. Those Who wants to join this requirement can be applied by this circular. We also will be published all information of this job. We also will be published Dutch Bangla Bank Job and more Got and non-govt job circular in Bangladesh.

Published on: 08 August, 2020

Application Deadline: 20 Aug 2020

Vacancy: N/A

Customer Service Executive (CSE) For Deploying Dutch Bangla Bank Limited

Description

  • Answer calls and handles customer inquiries
  • Research required information using available resources and answer to customer queries
  • Manage and resolve customer complaints & requests
  • Provide customers with product and service information
  • Enter new customer information into the system, update existing customer information
  • Process requests, forms and customer appeals
  • Identify and escalate priority issues
  • Route calls to the appropriate resource
  • Follow up customer calls where necessary
  • Document all call information according to standard operating procedures
  • Complete after call works

Educational Qualification: Minimum 4 Years of Graduation/ Masters from a reputed university or equivalent degree with Two (02) 1st Division/Class and NO 3rd division/class in any public examination.

Job Nature: Full-time

Additional Requirements

  • Age 23 to 30 years
  • Both males and females are allowed to apply
  • Preference will be given those have experience.
  • Must have good interpersonal skills to understand customers concerns
  • Must be able to learn quickly to acquire the product & process knowledge related to service
  • Must also have good knowledge of computer operations and communications to use call center systems efficiently
  • Willing to work at the times required by call center management
  • Willing to work and on 24 X 7 roster basis, including weekends and public holidays.

Age:

  • Age 23 to 30 years

Jobs Category: 

Job Location: Dhaka

Salary Range: BDT 20,000 (Monthly).

Other Benefits:

  • Provident fund, Insurance, Gratuity
  • Festival Bonus
  • Allowance

Jobs Source: online

Apply Instruction

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Company Information

Dutch Bangla Bank

Note:

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